Performance Issues

Incident Report for Vines OS

Postmortem

We optimized search queries and removed the “location” field on the orders list page to reduce server load and optimize performance.

Posted Jan 15, 2019 - 09:14 PST

Resolved

This incident has been resolved.

Posted Jan 14, 2019 - 18:43 PST

Monitoring

Issue is temporarily resolved, we are continuing to monitor, full resolution is expected by 01.15.19 9am PST.

Posted Jan 14, 2019 - 16:22 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 14, 2019 - 16:19 PST

Identified

The issue has been identified and a fix is in the works.

Posted Jan 14, 2019 - 16:07 PST

Update

We are continuing to investigate this issue.

Posted Jan 14, 2019 - 15:29 PST

Investigating

We are investigating an issue causing sluggish performance.

Posted Jan 14, 2019 - 15:29 PST

This incident affected: Server status.